It’s very nearly the time of year our team take a few days off to recharge the batteries, after what has been another difficult year for everyone!
We want to thank our team for their incredible dedication and hard work over the last 12 months by allowing them a little extra time with their families, so there may be a slight delay in replies to emails and messages.
That doesn’t mean we stop sending out your orders! We will be shipping orders right through the Christmas period so whatever your plans for your aquariums over the holidays you shouldn’t have to wait for any more than a couple of days for your items from us.
For delivery before Christmas using our FREE delivery service orders should be placed by 2.30 pm Friday 17th December.
If you take advantage of our next day service (Just £5.99) you can order right up to the 23rd December for delivery on the 24th December.
With the time of year, the volume of parcels and the ongoing issues with COVID the courier services are a lot busier than usual so if you want items for gifts it’s probably better to order them sooner rather than later as delays can occur in the delivery chain.
We ask for your patience with the delivery services, they are experiencing huge volumes of parcels this year as more people shop online and some delays are already occurring, our staff are happy to assist with parcel queries but please remember it is not them that are performing the delivery so please be kind!
Below is a list of dates and expected delivery dates when selecting the next day service, we are not currently able to offer guarantees on delivery dates due to the demand on carriers at the moment, please note that on days the office is open until 12pm, the cut of time for same day processing is 11.30am
|Date||Office Opening Times||Parcels Collected on this date should be delivered on (When using next day delivery options)|
|Wednesday 22nd December||9am -4.30pm||Thursday 23rd December|
|Thursday 23rd December||9am-4.30pm||Friday 24th December|
|Friday 24th December (Christmas Eve)||Closed||No Dispatch|
|Saturday 25th December |
|Sunday 26th December||Closed||No Dispatch|
|Monday 27th December||Closed||No Dispatch|
|Tuesday 28th December||Closed||No Dispatch|
|Wednesday 29th December||9am-12pm||Thursday 30th December|
|Thursday 30th December||9am-12pm||Friday 31st December|
|Friday 31st December||9am-12pm||Tuesday 4th January 2022 (Except Scotland)|
|Saturday 1st January 2022|
HAPPY NEW YEAR
|Sunday 2nd January 2022||Closed||No Dispatch|
|Monday 3rd January 2022||Closed||No Dispatch|
|Tuesday 4th January |
Business as Normal
|9am-4.30pm||Wednesday 5th January 2022|
*Tuesday 4th January is a bank holiday in Scotland so no deliveries will take place
All that remains is for us to thank you for all of your custom over the last 12 months and wish you and your families a very Merry Christmas and a happy and healthy 2022