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Covid Status - We are operating as normal - Next day/timed deliveries are not currently guaranteed.

Order Tracking

Order Tracking

Myhermes Delivery 

This is our free delivery service and is a 3-5 working day (Mon-Fri) service, please ensure that the allocated delivery time has passed before raising a queary with iQuatics. 

You can track your Myhermes delivery here 

Uk Mail Delivery

Orders sent via UKMail should be delivered by 6pm the next working day, provided they were ordered before the 3.30pm deadline. Delays can occur in the delivery chain, iQuatics is not able to refund postage costs for delays to deliveries that are out of our control. 

You can track your UKMail delivery here.

UPS Delivery 

Orders sent via UPS should be delivered by 6pm the next working day, provided they were ordered before the 3.30pm deadline. Delays can occur in the delivery chain, iQuatics is not able to refund postage costs for delays to deliveries that are out of our control. 

You can track your UPS delivery here.

Royal Mail Delivery 

Some items will be dispatched via Royal Mail services, if you have recieved a Royal Mail tracking number

You can track your item here.


From time to time delays can occur in the courior chain, please check your tracking to see if any delays have been noted. If you believe there could be a problem with your delivery please contact us as soon as possible, with so many deliveres taking place it’s impossible for us to track them all so we can only look into problems when we are made aware of them.

Our aim is to rectify all delivery issues within 24 hours. 

You can call us during office hours on 0845 269 7417 or email us out of hours at sales@iquaticsonline.co.uk 

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